The front desk that answers while your stylists are with clients
Nobody can pick up mid-colour. Sophia answers every call and message, knows stylist availability, and books the right service with the right person.
Salon workflows handled by Sophia
Service & stylist matching
Sophia checks each stylist's availability and skills, so colour, cutting and treatment services are offered only where they can actually be delivered.
Bridal & multi-service bookings
Combination bookings are handled in one conversation with the correct total duration, plus your deposit and patch-test policies sent automatically.
Reschedules & waitlist
Clients reschedule in the same chat or call, and freed slots can be offered to your waitlist according to the policy you set.
- Services matched to stylist skills and availability
- Bridal and multi-service bookings handled in one conversation
- Reschedules open the slot for your waitlist
- Deposit and patch-test policies delivered automatically
Hi, could I get a balayage this Saturday? Ideally with someone who does colour.
Let me check stylist availability for colour services this Saturday. I have 11:30 AM with one colourist, or 2:00 PM with another. Do you have a preference?
2:00 PM works.
Great. Have you had balayage with us before? I'll note your colour history for the stylist.
No, it's my first time.
Noted. Saturday at 2:00 PM is booked for your balayage. I'll send a confirmation with our patch-test and deposit policy. Anything else?
Booked — colour appointment, Saturday 2:00 PM
Illustrative example — every booking follows your own rules and calendar.
Ready to answer every call, even mid-colour?
See how Sophia books a colour appointment, then start a founder-assisted trial for your salon.
Salon AI receptionist questions, answered
Can Sophia match services to the right stylist?
Yes. She checks each stylist's availability and skills, so colour, cutting and treatment services are offered only where they can actually be delivered.
How does she handle multi-service or bridal bookings?
She books the full combination in one conversation, applying the correct service durations and your deposit or patch-test policies.
What happens when a client reschedules?
Sophia reschedules in the same chat or call and can offer the freed slot to your waitlist, following the policy you set.
Can she answer questions about services and prices?
She answers from your service menu and pricing notes, and books a consultation-style appointment where a stylist needs to assess first.
Does she work on WhatsApp?
Yes — Sophia handles WhatsApp chat as well as voice, so clients can book the way they already message you.