How it works

From first voice hello to confirmed booking in seconds

Sophia executes a battle-tested, transaction-safe pipeline across every channel — identical to how a world-class front-desk team operates, but available 24/7.

Live product

LocalBiz AI is a working SaaS platform, not a concept or waitlist. Visitors can interact with Sophia through the public demo, while businesses can start a 14-day trial with founder-assisted onboarding.

Omni-Channel EntryWebRTC · Meta Cloud API · Twilio / Carrier Telephony

1. Inbound Arrival Across Any Channel

A customer starts a Live Web Voice session, sends a WhatsApp text, places a WhatsApp Voice Call, or dials your office phone line. Sophia picks up in under 1 second with zero hold queues.

Real-Time AI BrainSub-Second Latency · Human-Level Audio · Zero Robot Fluff

2. Multilingual Reasoning & Context Triage

Powered by Gemini 3.1 Live. Sophia understands intent fluently in English, Urdu, Punjabi, or Roman Urdu — applying your business's custom knowledge base, services, pricing, and persona.

Live Calendar SyncGoogle Calendar API · Live Slot Verification · Zero Double Bookings

3. Authoritative Live Availability Check

Sophia queries your real Google Calendar in real time. She calculates exact procedure durations (e.g. 45-min Dental Cleaning, 60-min HVAC Repair, 30-min Consultation) with custom buffer gaps — and never invents false slots.

Transactional LockRace-Guarded Database Engine · Auto Confirmation SMS / Email

4. Transaction-Safe Booking & Lead Verification

Sophia confirms the customer's real name and verified contact number. The appointment is committed through transactional locks to guarantee slot safety, and automatically syncs to your calendar.

Central ControlLive Conversation Inspector · CRM Directory · Automated Retention

5. Command Center Logging & Smart Follow-Ups

Full voice audio transcripts, caller details, and booking records land instantly on your `app.localbizai.app` dashboard, while automated multi-touch follow-ups keep warm leads engaged to maximize conversion.

Current product status

Live MVP · Available for Business Trials

Sophia currently handles customer conversations, lead capture, appointment scheduling, rescheduling, and business-specific questions across supported communication channels.

Experience the full pipeline in real time

Our interactive demo workspace has a live calendar connected. Talk to Sophia on the website or explore the dashboard live.