Every consultation request answered, every slot filled
Treatment enquiries arrive at all hours — and an unanswered call is a lost booking. Sophia answers questions, screens enquiries, and books consultations around your clinicians' calendars.
MedSpa workflows handled by Sophia
Consultation booking
Sophia answers treatment and pricing questions from your service list, explains that a consultation is the next step, and books it with the correct duration.
Follow-ups & treatment series
Follow-up visits and multi-session plans are booked with the right spacing and clinician availability, so your clients stay on schedule.
After-hours enquiries & leads
Every question that arrives outside office hours is answered or captured with contact details, treatment interest and notes for your team.
- Consultation and treatment slots booked with the right duration
- Pre-visit details and policies sent automatically
- Pricing and treatment questions answered from your service list
- Undecided enquiries captured as leads
Hi, how much do you charge for anti-wrinkle injections, and do you have anything this week?
Pricing depends on the treatment area, and I can share that from our treatment list. For exact recommendations, our clinician does a short consultation first — I can book that for you. Would you prefer a weekday evening or a daytime slot?
Weekday evening, if possible.
I have Friday at 6:15 PM or Monday at 5:45 PM. Which suits you better?
Friday, please.
Booked for Friday at 6:15 PM — initial consultation. I'll send the pre-visit details and our cancellation policy. Anything else you'd like to ask?
Booked — consultation, Friday 6:15 PM
Illustrative example — every booking follows your own rules and calendar.
Ready to capture every treatment enquiry?
See how Sophia handles a consultation request, then start a founder-assisted trial for your clinic.
MedSpa AI receptionist questions, answered
Can Sophia talk about treatments and pricing?
Sophia answers from your own service list and pricing notes. For anything clinical, she explains that a consultation is the next step and books it.
Does she screen enquiries before booking?
She asks the pre-consultation questions you configure — treatment interest, timing, and any details your clinic requires before an appointment.
Can she book follow-ups and treatment series?
Yes. Follow-up visits and multi-session plans are booked with the correct spacing and durations for your clinicians.
What happens to undecided enquiries?
They are captured as leads with contact details, treatment interest and notes, so your team can follow up later.
Are consultations booked into our calendar?
Yes — live Google Calendar availability, your buffer times, and a race-guarded booking step so slots can never be double-booked.